What people are saying.

  • I wanted to write to thank you and all your team for helping to make Judith’s 90th birthday party so memorable. I cannot praise your staff highly enough. We arrived with the party food to find the room so fabulously decorated and laid out that it brought tears to my eyes (happy tears of course). Christine and Geraldine stayed to help us to make the final touches and set out the food and they couldn’t have been more helpful and obliging which meant I could relax and enjoy the afternoon Judith was waiting for us and again, I could see the care and attention that your staff had taken to help her look her best for her big day(I know that Joanne had even taken it on herself to press her jacket) and she was nicely made-up and her hair done which she would have loved. She had a lovely afternoon surrounded by her family and especially enjoyed the kids playing in the rain in the garden. At the end of the afternoon, your staff were on hand again willingly offering to tidy everything away , which meant we could spend more family time together at home. In these days where it seems everyone is keen to criticise, I felt it was important to highlight the time where people have gone above and beyond. The attitude and the care shown by all your staff is exemplary and very much appreciated. Please would you pass on my heartfelt appreciation to them and forward my comments to the Directors of Manor House Care Ltd for their information and customer feedback on the excellent service and care provided at Manor House. Thank you once again, Carole

    23 June 2025

  • "A smile in our window is the light that shows the world there is kindness, care and compassion within our Manor House nursing home.", Donia, Nurse at The Manor House

    21 June 2025

  • I will remember our days at The Manor House with great fondness. Although we never thought our mum would be a care home resident, circumstances dictated otherwise. Your staff made the whole experience tolerable and even enjoyable. Seeing Mum content and peaceful and so beautifully loved by everyone was truly a joy to behold. I am eternally grateful to you all. Karen

    — June 2025

  • Thank you for all your loving care here at The manor House With much love.

    — June 2025

  • To all the staff Just a little card to say a big thank you for always being there for Mrs *** and looking after her so well while she was staying with you .I never met any of you but I talked to you quite often and you were always so pleasant and took the phone all over to find her for me, helped her with the Phone to talk to me, never made me feel a nuisance especially when you were also busy . so a little reminder it was so appreciated, take care and keep up the good work . very kind wishes

    — June 2025

  • To Cath, all the nursing staff all the carers, kitchen staff, cleaning staff and admin and maintenance .we would like to thank all of you but especially those who closely cared for mum over the last seven years you have become family and we will miss you ,thank you so much for your care of mum and also. Us words are never enough God bless

    — May 2025

  • Thank you for looking after us and being very kind to us love ** & **

    — May 2025

  • Tracy & the Team I have nothing but gratitude – sincere gratitude towards everyone of you who has been involved in the care of my mum. When I say Care – what we have witnessed has been far above and beyond just care. You’ve all given genuine loving, kindness and respect to her in her most vulnerable hour of need and have been such a support tools when we have visited especially those lasts few days. You have made it made the whole experience much more bearable .Thank God for all of you ,I personally will miss all of you and my time at the Manor house very much. I will remember those days fondly. God bless you all.

    — May 2025

  • To all the staff at the manor House Thank you for all the kindness, support and care given to my dad during his stay with you. And I would also like to thank the staff for the reassurances and support given to our family. They truly made a difference to our dads last weeks of life. I know he was happy with the services provided and the lengths they went to to make them feel at home. You made our last few weeks with him comfortable and enjoyable taking our stress and worries away. I would also like to thank you Ann, Anita,Jane for their overwhelming kindness and support during his last few days of life, and to those I fail to remember their names. And that remain in our hearts forever. With much love and thanks

    — May 2025

  • To Cath and all staff With heartfelt thanks for all the dignity, care , respect and love you all showed to my dad *** whilst he was under your care. Words will never be enough to express the thanks you and you staff deserve. With gratitude

    — April 2025

  • To all the Manor House staff Just a note to say Thank You for being such a wonderful team. It has been a joy to know and work with you all. I’ve no doubt I will still see you all around! Keep up the hard work you do make a massive difference to the people and families you care for. Love from Dr Warren.

    - April 2025

  • For the very special and very unique staff at The Manor House. Thank you for the wonderful care you gave my sister *** in the short time she was with you. The love and personal gentleness you all shared with her with such grace, humour. Bringing a smile to ** face as well as ** giving you staff a lovely cheeky grief. All accepted by your wonderful staff with joyful banter. You made ** last difficult weeks so acceptable given the serious decline in her health and at all times ensured she received the best possible medical intervention whenever it was required to ensure she was pain free. But of course the care had not ended with **. You have shown such enormous love and concern for her daughter and helped her through the worse time of her life with such tenderness. I know she sees you all now as friends , you have become such a special part of her life because of you care and love for her mum My dearest thanks to you all ***, *** sister.

    — March 2025

  • To all the wonderful staff at the Manor House. We wanted to express our sincere thanks for the care that you gave to ** during his stay with you. Although he was a resident for a short period of time, you really made time for him, so that despite his confusion you could understand his character, his likes and dislikes. You gave him the best standard of care with kindness, patience, humour and dignity. Not only did you look after *** you also went out of your way to look after us too, which made a very difficult time easier to bear and for that we are truly grateful. You should be proud of the roles that you have in caring for the residents and their families. You are all so important – from the laundry, cooking, cleaning, office and maintenance to the nursing and personal care. Please know that each and every one of you makes a difference every day. Thank You again

    — February 2025

  • Dear Cath, Carers and all staff at the Manor House. We would just like to say a very big Thank You for all the fantastic care, support and kindness you showed towards our mum over the last 2 years. Your kindness and attention to detail over the last week means the world to us. We are truly grateful for all that you have done for us With Warm wishes

    — December 2024

  • To all the staff at the Manor House. I wanted to take a moment to thank you for the care and support you’ve provided for my mum over the last several months . The care and compassion and dedication of the staff was exceptional. The special activities planned brightened my mum’s day. My mum also enjoyed the good food provided for her, and I have to say it was spotlessly clean. All your hard work makes a difference in the lives of so many, and i am grateful for all that you did. I think this statement form my mum sums up the Manor House “all the staff are lovely and kind” Thank you once again.

    — December 2024

  • To everyone at The Manor House with grateful Thanks for the wonderful care for our lovely mum To everyone at The Manor House but especially thinking of the amazing ladies who cared for ***, Christine, Emma, Lynn, Lisa and Joanna. All our best for 2025, with love and best wishes. To staff, just a small token to thank you all for your loving care of me throughout the year. Merry Christmas, love and god bless to all Jennifer.

    — December 2024

  • To all at The manor house, many thanks to all involved in the wonderful care of mum .we appreciate you all so much. happy Christmas to you all love and blessings

    — December 2024

  • To the manor house staff ,thank you for your care in looking after *** so well for the last 14 years

    — December 2024

  • To all the Manor house staff just a short note to say a massive thank you to all of you for the outstanding care and support you gave to my mum I feel blessed that we chose you for her care, knowing that she was in the best of hands

    — December 2024

  • To all the staff at the Manor house thank you for the care and attention you were providing too *** it is greatly appreciated by us all . Wishing you a very happy Christmas and best wishes for 2025

    — December 2024

  • Thank you all so much for the kindness and care shown to ***with best wishes

    — December 2024

  • Thank you all so much for all that you do to help brighten the lives of all at the Manor house and all your caring hard work

    — December 2024

  • To everyone at The Manor House. Thank you so much for the love and care you gave to ***. I will never forget how you looked after him until the end. I know that the Manor House is the best care home ** could have been in. also many thanks to everyone for looking after me and being kind, giving me lovely food and drink when I needed them. I really appreciate all you have done for us.

    — November 2024

  • To all the staff, Thankyou so much for looking after mum. You’ve all been so kind to her. Although mum would rather have been at home she always said how lovely all the staff were and she was comfortable.

    — November 2024

  • I would like to thank all the staff at the Manor House for the care and compassion shown to my dad ****. You were all wonderful. Thanks for also looking after mum when she came to visit, she was so grateful for the cups of tea and kind words. In fact you cared for us all as a family when we needed it most. The Manor House is a special place. Thank you all again, love from ***

    — November 2024

  • To all The Staff at The Manor House An enormous thank-you to you all for taking so much care of our dad while we were away. Knowing he was in such safe hands and being cared for so well means more to us than you will ever know. Its so scary to leave a loved one in someone else’s hands. You all did a stellar job with care and love and for that we are all eternally grateful. Thank to Alison for all the updates. Huge respect. Lots of love

    — October 2024

  • Thank you for the loving care and friendship given to mum and dad over the last 21 months. Mum enjoyed her time with you. I asked her several times if she missed her old home and she always said “no”. In the last week of her life she wanted to look at pendle hill as it was what she saw everyday from the farm. I took her into the old farm yard then she could see it. We sat in the car awhile gazing at pendle, she wasn’t bothered about going into the house or the fact she was in her farmyard which was looking messy. I asked her if she missed it at all “nope” was her reply. This confirmed she was happy where she was. She enjoyed the friendship of everyone at The Manor House. She enjoyed taking part in the activities on offer. Thank you for the love and support you have given to me and my family. Keep up the hard work you are all brilliant. Love and best wishes

    — September 2024

  • To Cath and all your wonderful staff Where to begin, I am so grateful for the support, help and time you have given to me each week on the weekly nurse led round. It has always been a pleasure and I was made to feel welcome and part of the team. The care that is delivered and the staff are a credit to you. I will miss staff and residents so much. Carry on the excellent work. I will always think of the manor house with wonderful memories. – Diane (FENT TEAM)

    — April 2024

  • To The Manor House Staff We’d just like to give our heartfelt thanks to the staff who cared for my mum. I know you made her stay in the home( and it was her home) as good as it could possibly be. Just Prior to and after her death I was a little overwhelmed by the affection and care shown by the staff present. So again many thanks and please know you are so appreciated.

    — April 2024

  • Dear All, first and foremost may we thank all of you for the fantastic job you do for all your residents of The Manor House. Our mother felt very safe, secure and extremely well looked after, which has been a great comfort to the family. May you continue your sterling work. Kindest regards

    — April 2024